lady_songsmith: owl (Default)
[personal profile] lady_songsmith
Is anyone else suddenly not getting email notifications? I was getting them just fine until a couple weeks ago, but the last comment mail I have is from 10/27.

(no subject)

Date: 2008-11-23 10:15 pm (UTC)
From: [identity profile] ngakmafaery.livejournal.com
...wandering in from friends' list of sca, and have seen this question recently, so I will take the liberty of replying, if I may...when they did that moving of servers or thereabouts, they switched everybody to not being notified, so you have to go reset your settings on your own page...I hope that helps...sorry I can't recall more details...!

(no subject)

Date: 2008-11-23 11:59 pm (UTC)
From: [identity profile] shipperamy.livejournal.com
The LJ news says:

New servers mean new IP addresses, so it's possible that LJ mail might not reach your email inbox because your email provider or client doesn't recognize the new IP addresses. We're working with email providers to whitelist the new IPs. There are a few things you can do on your end:

* Add these two IP addresses to your "allowed senders" list (or whitelist) and address book in your email client: 208.93.0.18 and 208.93.0.50. These are the new IPs for sending comments notifications and LJ mail to your email inbox.

* Add lj_notify@livejournal.com and webmaster@livejournal.com to your email address book.


If you can't edit the spam or junk filters in your email client, you may need to disable them entirely. Make these changes just before 8:00 a.m. PST on Tuesday morning or shortly after the site comes back up to ensure that your LJ mail makes it to your inbox.

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lady_songsmith

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